Your NAVIScheck.com account has a 30-day limit on the total number of bytes available for recipient downloads (of files that you have sent). Your limit is based on your account type. We track how many times the files that you have uploaded that have been downloaded to determine the total number of bytes downloaded during the 30 days. Note: there are no upload limits, other than the maximum file size restriction of 2GB for paid accounts, and 100MB for the NAVIScheck Lite account.

For subscribers, the time period over which your usage is measured is your monthly billing cycle. For NAVIScheck Lite users, the time period used is the last 30 days.

If your file uploads have exceeded your 30-day limit and a recipient tries to download a file from you, both you and the recipient will be notified. At the start of each new 30-day period, your usage counter is reset to zero.

Yes, the NAVIScheck.com service allows you to send up to five files at a time with upgraded accounts. If you have one of these accounts, you must login and select "Add file" to send up to five files at the same time.

NAVIScheck Lite account users are restricted to sending one file at a time. However, you can use an archiving program to combine files into one volume before sending, as long as the total size is less than 100MB. Examples of archiving programs include WinZip and WinRar for Windows computers. Please note that NAVIScheck.com is not affiliated in any way with the publishers of the above software packages.

If you must use the browser based upload, here are a few things to try. First, clear your browser cache and make sure you have disabled any firewalls installed on your computer. Try clicking the reload button in your browser several times to direct the connection to another server. You may also consider trying a secondary browser such as Firefox.

If the issue still persists, please contact us with the following information:

1. At what point are you unable to upload the file?
2. Do you receive any error messages?
3. What browser and OS are you using?

NAVIScheck.com utilizes a distributed architecture consisting of hundreds of geographically servers. Your download link won't work if the server that your file is stored on is "down" or unavailable due to technical problems.

We replicate files across multiple servers, so the chance of having a file unavailable is very low. You can try to access your file at a later time or you can try clicking the reload button on your web browser to refresh the page and try again. We attempt to resolve these issues as quickly as possible.

We only support the actual delivery (upload and download) of files. We cannot assist with opening the file on your computer. You may want to contact the sender to find out what program is required to open the specific file. You may need to update the software you are using to open the file, in which case you should contact the publisher of the software directly.

If you are unsure what program you should use to open a particular file with, please see http://whatis.techtarget.com/file-extension-list-A/0,289933,sid9,00.html for a list of file formats.

When uploading files, you may experience slow upload times due to how much available bandwidth you have, who your Internet Service Provider (ISP) is, the routing between your ISP and our servers, how busy our servers are, etc. However, you should expect the upload process to take longer for large files.

You can report abuse by sending an email to abuse@NAVIScheck.com